Classihy is a collaborative performance system where clients can easily provide confidential and individual feedback on the Staff and especially on the service experiences, staff can improve on their own and participate in a gamified performance system where they are recognized and rewarded and Managers access a unique, accurate, real-time tool to measure and improve their team performance.
Includes:
- Customers: Provide feedback on each employees quality of service individually, save their favorite employees and their favorite places, build their profile with their ambiance and food preferences and earn points to pass Classihy levels for each opinion provided.
- Staff: Access customer feedback in real time about themselves, track their own performance and pass levels that allow them to access rewards, track the performance of other members of their team.
- Managers: Access all customer feedback on their team members, track individual and team performance, or add internal review scores.